North Colchester Healthcare Centre
Appointments

Opening hours

You can call the practice between 7am - 10pm every day to book appointments, obtain test results, or for general enquiries

Make or cancel appointments online

It’s easy to book or cancel an appointment with your GP or nurse online, 24 hours a day – just use our online booking system You will need a username and password, available from our reception team.

You can also download a free mobile app for this service for both Android and Apple phones and tablets.

If you’d prefer, you can always call us on 01206 314015 to make an appointment. Outside of our opening times you will need to call NHS 111.

Appointment times

Appointments can be booked for registered patients:

  • Weekdays between 7:15am and 8.30pm
  • Weekends between 10am and 4pm

Appointments are around 15 minutes long - enough time for one major or two minor problems. If you need longer, please either make a double appointment or book a number of consultations to help your doctor run their surgery on time and minimise waiting times for other patients.

Whilst our doctors attempt to see patients within 30 minutes of their booked appointment time, please be aware that on occasions due to unforeseen emergencies this may not be possible.

We also ask that you arrive in time for your booked slot. Failure to do so may result in the doctor being unable to see you and you may be asked to re-book your appointment.

Walk-in patients

No appointment is necessary for our walk-in service for minor illnesses and injuries. This service is available 7am-10pm every day, including weekends and bank holidays. Simply turn up and wait to be seen.

PLEASE NOTE: If you wish to attend as a walk-in patient after 8pm, please phone first to check we are still open for appointments. Sometimes we to stop registration prior to 10pm due to excessive demand.

Remembering your appointment

We can text you to remind you of a forthcoming appointment. If you want to use this free service, speak to our reception staff.

We can come to you

If you are housebound, very ill or elderly, we will visit you at home. Non-urgent home visits can be arranged with a few days’ notice and urgent visits will be done as quickly as possible, although your preferred doctor may not be available. 

Please call before 9am to book a home visit appointment. If you require a home visit after 6.30 pm, please call NHS 111.

No longer need your appointment?

Every month over 100 appointments are missed by patients who don’t let us know in advance. This means patients in need are missing out on an appointment.

Please let us know if you no longer need your appointment. If you fail to turn up to three or more pre-arranged appointments you may be taken off our practice list.

If you think you’re likely to forget your appointment, you can ask to receive our free reminder texting service – just talk to the reception team.

Open days/workshops

From April 2017 we will be holding monthly open days and/or workshops to help you manage any long term conditions or to provide you with help and advice and training in areas such as basic life support for parents.  The April open day will be focused on Carers and Learning Disabilities, if you would like further details of these events please let the service manager know by sending a message on the Send us a message page and what you would like to know more details on and we will do our best to organise the events around your demand.

Our news

Patient Choice – what choice do you have when it comes to the referral of your NHS treatment?

Patient Choice – what choice do you have when it comes to the referral of your NHS treatment?

June 27 2017

It isn’t a widely known fact, but if you or a loved one needs to be referred to an NHS specialist, you can choose to access any hospital or treatment centre in England. As long as the facility provides services to the NHS and offers the treatment you require, choosing where to have your NHS treatment gives you greater control of your care and hopefully better outcomes.

Read more >

Care UK’s guide to help family carers

Care UK’s guide to help family carers

May 25 2017

Our talented colleagues in Residential Care recently launched a guide called A helping hand, an easy-to-follow guide packed with practical and emotional advice and support from our own care colleagues.

Read more >

Your summer survival guide

Your summer survival guide

May 24 2017

The Care UK Health Care summer survival guide is here to see you through those hazy days that will soon be on their way, with recipes, things to do and tips for keeping your house cool.

Read more >

A great turnout for the centre’s first Open Day

A great turnout for the centre’s first Open Day

May 4 2017

Our North Colchester Health Centre recently opened its doors and invited local carers, people with learning disabilities and members of the Patient Participation Group (PPG) in for the centre’s very first Open Day.

Read more >