Welcome to North Colchester Healthcare Centre
We are a flexible, family-friendly NHS doctor’s surgery. We are currently registering new patients and we also provide a walk-in service for minor illnesses and injuries for people who are not registered with our surgery.
We are open 7am-10pm, 365 days of the year. The North Colchester Healthcare Centre is based in the Primary Care Centre on Turner Road, Colchester, next to Colchester General Hospital. There is a regular bus service from the town centre and parking available on site.
- If you wish to attend as a walk-in patient after 8pm, you are advised to telephone the centre to check that we are still open for registrations as, on occasion, the service has to stop registration prior to 10pm due to excessive demand.
Parking your car
Parking charges will be in place at the North Colchester Healthcare Centre from August 2018. Care UK is not responsible for the implementation of these charges. Please direct any queries to the landlords at Community Health Partnership. Contact details can be obtained from the main reception when you enter the building.
Why choose us as your GP surgery?
Available all day, every day
We provide appointments all day, every day, from the early morning through to evenings and weekends. We also have a range of healthcare professionals at the centre who can help you, from doctors and nurses to healthcare assistants.
Services to suit you
When you register as a patient with us you can take advantage of our full range of services. You can choose a male or female health professional – giving you complete confidence. You can also book same day appointments. These are released at 7am each day for non-routine issues. You can also book in advance to see a GP of your choice, and appointments can be booked up to four weeks in advance. We offer telephone consultations and have an online booking system and SMS text messaging service. To find out more, take a look at our full list of services for registered patients.
Choose us instead of A&E for minor illnesses and injuries
Our walk-in service at North Colchester Healthcare Centre is ideal if you need treatment for minor injuries and minor illnesses, saving you a trip to A&E. You do not need to be a registered patient at the surgery to use the service. Simply turn up and we will see you as soon as we can.
At North Colchester Health Centre we offer an x-ray facility offering instant results to all our walk-in centre patients. If the x-ray does not show a fracture, our specialists at the centre can offer advice and strapping, if needed. If the x-ray does however show a fracture, the patient will need to visit A&E for appropriate treatment.
To ensure we can deal with your health issue please visit our our walk-in service page for further details, or watch the video below.
Online Services - through SystmOnline
SystmOnline allows you to book appointments, order repeat prescriptions and view a summary of your medical record (allergies and medication)
SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store. Simply click the relevant logo on the SystmOnline Login page.
Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.
To Register for SystmOnline – two easy steps
- Contact reception to request access to the online service. We can only give these details to you in person due to security reasons.
- You will get a username and password, which you need to activate on the SystmOne website.
Patients can book, view, amend, cancel and print appointments online. Find out more about online appointments.
Patients are able to order, view and print a list of repeat prescriptions or medicines and appliances online. Find out more about online prescriptions.
Online Summary Care Record
Patients can access their clinical record to view allergies and current medication.
We publicise and promote our online services to our practice patients through this website, practice waiting room leaflets, posters and the Patient Participation Group. Find out more about our Patient Participation Group.
Sound Doctor is a free collection of over 300 medical videos available to North East Essex residents. The website features a range of resources on conditions including diabetes, COPD, dementia heart failure, back pain and weight management surgery.
Support for disabilities
The Accessible Information Standard aims to ensure that patients (or their carers) who have a disability or sensory loss receive information they can access and understand. For example in large print, braile or via email.
As part of the Accessible Information Standard we must:
- Identify patients who may have an additional communication need.
- Record the patient's need in our clinical GP system.
- Flag the patient's record to assure additional communication needs are obvious to practice staff;
- Share this information with other care givers such as social care;
- Act to ensure our staff can effectively communicate with patients who may have additional communication needs.
If you feel this applies to you, or someone you care for please let us know by telephoning us on 01206 314015 7am - 10pm.
Carers Information and Advice
A carer is someone of any age who gives care and support to a person who is ill, frail or impaired. A carer can be a friend, relative or even a neighbour.
If you need some support or help including advice and guidance around your caring role please let us know so that we can make a note on your record for future projects that may be of interest to you as a carer. You can also make a self referral to Essex Carers at http://www.carersinessex.org.uk/ or phone them on 01255 474410 who will help with advice including that which relates to available benefits that you may be entitled to.