Appointments

Make or cancel appointments online

To make an appointment please visit our consulting room.

It’s easy to book or cancel an appointment with your GP or nurse online, 24 hours a day – just use our online booking system. You will need a username and password, available from our reception team.

You can also download a free mobile app for this service for both Android and Apple phones and tablets.

If you’d prefer, you can always call us on 01206 314015 to make an appointment. Outside of our opening times you will need to call NHS 111.

Appointment times

Appointments can be booked for registered patients:

  • Weekdays between 08:00 and 18:30

Appointments are around 15 minutes long – enough time for one major or two minor problems. If you need longer, please either make a double appointment or book a number of consultations to help your doctor run their surgery on time and minimise waiting times for other patients.

Whilst our doctors attempt to see patients within 30 minutes of their booked appointment time, please be aware that on occasions due to unforeseen emergencies this may not be possible.

We also ask that you arrive in time for your booked slot. Failure to do so may result in the doctor being unable to see you and you may be asked to re-book your appointment.

 

Remembering your appointment

We can text you to remind you of a forthcoming appointment. If you want to use this free service, speak to our reception staff.

No longer need your appointment?

Every month over 100 appointments are missed by patients who don’t let us know in advance. This means patients in need are missing out on an appointment.

Please let us know by either phoning the surgery or via our online form if you no longer need your appointment. If you fail to turn up to three or more pre-arranged appointments you may be taken off our practice list.

If you think you’re likely to forget your appointment, you can ask to receive our free reminder texting service – just talk to the reception team.