Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Headaches
- Hay Fever
- Back pain
- Sprains
- Burns and scalds
- Animal bites
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
Pharmacists can also advise on minor illnesses and injuries:
Find out which service you may need at an Urgent Treatment Centre:
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Call 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Doctor
Travel Room
Travel Room
How can we help you?
Vaccinations, medication and travel advice
Travel Assessment
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.
We are not a Yellow Fever Centre.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Wellbeing Centre
Wellbeing Centre
Let’s see what we can do…
Sound Doctor for Back Pain
A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.
Website: www.livewellcampaign.co.uk
St Helena Hospice
St Helena Hospice help local people face incurable illness and bereavement, supporting them and their families, friends and carers.
They also support children and adults who are facing bereavement.
Telephone: 01206 890 360
Website: www.sthelena.org.uk
Email: enquiries@sthelena.org.uk
Macmillan Welfare Benefits Service
Macmillan Welfare Benefits Service provide a free and impartial specialist Welfare Benefits service for Cancer patients who live in the catchment area. The team can identify eligibility for Benefits, assist with completing forms and provide support to challenge unfavourable benefit decisions. Their service is an enabling service, delivered primarily over the telephone.
Telephone: 0800 019 6065 (24hr Answer phone)
Website: www.colchester.gov.uk/macmillan
Email: Macmillan@colchester.gov.uk
Colchester Carers Centre
The Colchester Carers Centre aims to provide support, advice and information, including signposting to other agencies, to all carers whether they are living within Colchester and its environs or the wider demographic area. Offering help to individual carers but ensuring that the needs of the cared for person and other family members are given equal consideration.
Telephone: 01206 560997
Website: www.familycarers.org.uk
Home Instead Senior Care
We provide quality home care services to older people in their own homes, where they are most happy and comfortable. Our care is personalised, tailored to meet the needs of our clients, we visit when our clients want us to, at a time that is convenient to them.
Telephone: 01255 672269
Website: www.homeinstead.co.uk
Email: jean.allen@homeinstead.co.uk
Cloud 9 Care
We offer an extensive range of services, with each care plan tailored to meet a person’s individual needs. We care for people of all ages and all levels of disability.
Telephone: 01206 862368 or 01255 440789
Website: www.cloud9care.com
Email: enquiry@cloud9care.co.uk
Support for Carers
You are a carer if you care for a partner, relative or friend who is in need of help because they are ill, frail or have a disability and this care is provided without payment (other than Carers Allowance) or a contract
Telephone: 01255 474410
Website: www.tendringdc.gov.uk
Carers UK
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Website: www.carersuk.org
Common Childhood Wellbeing Booklets
The North East Essex CCG have developed handbooks to help you look after your child, from ages 0-5 and 6-12. They include information on general welfare and wellbeing and common childhood illnesses to help you keep your child safe and healthy.
Website: www.neessexccg.nhs.uk
Child Health Services
Child Health Services provides local support and information via their website.
Website: www.esneft.nhs.uk
Immunisations and Vaccinations
The Essex School Age and Community Immunisation Services provides the Childhood Vaccination Programme to all children and Young people who are:
- Attending school within Essex , Southend-on-Sea and Thurrock
- And/or are registered with a General Practice Essex , Southend and Thurrock
- And/or are resident in Essex, Southend and Thurrock
Website: https://eput.nhs.uk/
Essex Child and Family Wellbeing Service
The Essex Child and Family Wellbeing Service brings together a range of children’s community services. It’s provided by Virgin Care in partnership with Barnardo’s on behalf of Essex County Council and the NHS.
Telephone: 01206 372 300
Website: www.essexfamilywellbeing.co.uk
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: www.nhs.uk
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: www.nhs.uk
Short-Term Wheelchair Loan Charity
The Short-Term Wheelchair Loan Charity has been set up to help local people who need to hire or loan a wheelchair on a temporary basis.
Telephone: 01255 201763 or 01255 201771
Website: www.wheelchairloancharity.com
Langham Community Centre
The current Langham Community Centre was opened in June 1988 and has been serving local village residents and other commercial hirers ever since.
Telephone: 07741 284132
Website: htwww.langhamcommunitycentre.org.uk
Email: LanghamCC@gmail.com
Langham Community Shop
Langham Community Shop are a volunteer-staffed Community Shop that has served the village of Langham since 2004, with opening hours on 364 days each year.
Telephone: 01206 272431
Website: www.langhamcommunityshop.org.uk
Colchester Community Zones
Book a collection of unwanted household items such as furniture and electrical items. Report a street problem including, graffiti, fly-tipping and dog fouling. Find out how you can get involved in your local community.
Website: www.colchester.gov.uk
Connect Well Essex
Connect Well Essex is a website that will help you to find local help and support, help you feel more involved in your community or make some changes to improve your health and wellbeing.
Website: www.connectwellessex.org.uk
Tendring District Ramblers
We try to cater for most walking abilities by offering regular weekly walking
Telephone: 01255 677368
Website: www.ramblers.org.uk
Essex Libraries Book Groups
Essex Libraries supports over 700 Book Groups. Some groups meet in our libraries and some meet in their own homes, pubs or other venues and we supply their books (or in some cases audio books). We also have some children’’ and young people’s Book Groups. Some specialize in reading particular genres of books. You can search for a book group near you or ask at your local library for more details.
Telephone: 0345 603 7628
Website: www.libraries.essex.gov.uk
Easy cycling around Braintree
Enjoy a gentle supported and non-competitive led social cycle ride. Keep fit, develop cycling confidence and explore the amazing Essex countryside. The rides are every Wednesday at 10am from the Drury Lane, Braintree (near Cycles UK) and are typically 15-20 miles (about 3 hours) and include a stop for refreshments.
Telephone: 07929264207
Website: www.connectwellessex.org.uk
Heart & Sole Walks
Heart and Sole, Chelmsford Council’s Walking for Health scheme, welcomes anyone who is interested in walking for fitness, exercise, to socialise or simply enjoy the countryside. Walks are led by trained leaders and have a back marker at the rear of the group. This means you are free to walk at your own pace without fear of being left behind. The routes are all circular, so you start and finish in the same place.
Telephone: 01245 606569
Website: www.connectwellessex.org.uk
Sound Doctor for COPD
A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.
Website:www.livewellcampaign.co.uk
Sound Doctor for Dementia
A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.
Website:www.livewellcampaign.co.uk
Alzheimer's Society
If you or someone you know are worried about or affected by dementia, we are here for you. Get advice on a range of topics and find support near you.
Telephone: 0300 222 1122
Website: www.alzheimers.org.uk
Dementia
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
LEAP Exercise Referral Scheme
The Life Enhancing Activity Programme – LEAP – is a scheme for Health Professionals to refer patients to Leisure World Colchester for an activity programme designed specifically for people with health issues.
Patients are also able to self-refer to the scheme for certain conditions.
Website: https://colchesterleisureworld.co.uk
Essex Mental Health Services
Essex Partnership University Foundation Trust (EPUT) provides integrated care including mental health, learning disability, social care and community health services.
Telephone: 0300 123 0808
Website: https://eput.nhs.uk
Neessex CCG Mental Health Services
An NHS website offering advice and information on mental health services.
Telephone: 01206 918700
Website: www.neessexccg.nhs.uk/mental-health
Email: neeccg.enquiries@nhs.net
NELFT
EWMHS offers advice and support for stress, low mood and depression, anxiety, self-harm or difficult to manage behaviours as well as support for previously diagnosed neurodevelopmental difficulties such as ADHD or ASD.
Telephone: 0300 300 1600 (option 2, 09:00-17:00, Monday – Friday)
Website: www.nelft.nhs.uk/ewmhs
North East Essex - Health In Mind Talking Therapies services
Our Health In Mind service provides talking therapies and practical support for people experiencing low mood, depression and a range of anxiety problems. These problems are often referred to as ‘Common Mental Health’ and can include stress, panic, phobia, obsessional compulsive disorder, post-traumatic stress disorder and other difficulties.
Telphone: 01206 918700
Website: www.neessexccg.nhs.uk
Email: neeccg.enquiries@nhs.net
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Mind
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Website: www.mind.org.uk
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
NEEDS - North East Essex Diabetes Service
The purpose of the group is to provide a single place for people living with diabetes to meet and learn more about the condition. At the meetings, members hear updates about NEEDS, share new ideas and listen to interesting speakers on diabetes.
Facebook: @NEEDiabetesService
Twitter: @DiabetesNEEDS
Website:
LEAP Exercise Referral Scheme
The Life Enhancing Activity Programme – LEAP – is a scheme for Health Professionals to refer patients to Leisure World Colchester for an activity programme designed specifically for people with health issues.
Patients are also able to self-refer to the scheme for certain conditions.
Website: https://colchesterleisureworld.co.uk
NEEDS Young People
In North East Essex there are around 450 people living with diabetes under the age of 30 and the majority of these young people have their care provided by the North East Essex Diabetes Service (NEEDS).
Sound Doctor for Diabetes
A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.
Website:www.livewellcampaign.co.uk
Open Road
Empowering individuals, families and communities in their journey of recovery from the harmful effects of drugs, alcohol and other addictions.
Website: www.openroad.org.uk
Drug and Alcohol Team North East Essex (NEEDAS)
A joint health and social care team that provides assessment, detoxification, care planning, residential referrals and day programmes, as well as information, advice, counselling and support for those with drug and/or alcohol or other substance misuse problems.
Telephone: 01206 287250
Website: www.tendringdc.gov.uk
Rehab 4 Addiction
Rehab 4 Addiction provide speedy admissions into residential rehabs across the United Kingdom and internationally.
Telephone: 0800 140 4690
Website: www.rehab4addiction.co.uk
Living Well Essex - Alcohol and Substance Abuse
A site providing advice and information on alcohol and substance abuse.
Website:www.livingwellessex.org
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Serenity Health Group
Private Drug & Alcohol Detox at Home Essex
is addiction threatening and distracting your way of life? Is it creating problems at home, at work place? If you are ready to struggle with your addiction and need a professional help and assistance, then the Step Essex Home Detox programme is suitable for you as it will provide you with support and help which you need to beat the addiction of alcohol or drugs.
Telephone: 0800 1182892
Website: www.rehabclinic.org.uk
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Drinks Tracker - Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
Download from: play.google.com
Download from: itunes.apple.com
One You Days Off - Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: play.google.com
Download from: itunes.apple.com
Age Concern
Age Concern are a local independent charitable company limited by guarantee providing services and support for older people.
Telephone: 01206 368420
Website: www.ageconcerncolchester.org.uk
Royal Voluntary Service Essex
Royal Voluntary Service in Essex help older people maintain their independence and stay involved in the local community.
Telephone: 01708 854246
Website: www.royalvoluntaryservice.org.uk
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Age UK
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 0800 169 2081
Website: www.ageuk.org.uk
Sound Doctor for Heart Failure
A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.
Website:www.livewellcampaign.co.uk
Community 360
Situated at the heart of the local voluntary and community sector since 1968, Community360 is an independent, charitable infrastructure organisation whose aim is to inspire groups to seize opportunities and become more enterprising and sustainable.
Telephone: 01206 505250
Website: www.community360.org.uk
Essex Lifestyle Service
Essex Lifestyle Service aims to empower the people of Essex to make healthy lifestyle choices, and live healthier lives. They will listen to you, discuss your needs and then offer you up to date and evidence-based help and support, to enable you to make changes to your current lifestyle.
Telephone: 0300 303 9988
Website: www.essexlifestyleservice.org.uk
LiveWell
The livewell campaign is designed to engage communities, families and individuals with the aim of providing information about all that is on offer in Essex to improve health and wellbeing.
Website: www.livewellcampaign.co.uk
Email: livewell@braintree.gov.uk
Digital Access One to One Support and Drop in Services
Digital Access offer one-to-one support at any of the Library Hubs across Colchester Borough.They will give you the opportunity to meet some of their dedicated multi-skilled Zone Teams, who have in-depth knowledge of local areas.
Telephone: 01206 282 452
Website: www.colchester.gov.uk
Essex Specialist Treatment and Recovery Service
Essex Specialist Treatment and Recovery Service have introduced a new way of delivering care to substance misusers in the community under which all services users will be looked after by one of a number of new specialist teams.
Website: https://eput.nhs.uk/our-services
Support, Time and Recovery Service (STARS)
The STAR service is a short-term service designed to help support you with a range of issues.
Website: www.northessexiapt.nhs.uk
North Colchester Healthcare Centre Walk-in Service
The Walk-in Service offers treatment, information and advice for a range of minor illnesses and injuries. It is open 7am-10pm every day, including weekends and bank holidays.
Website: www.northcolchesterhealthcarecentre.nhs.uk/our-walk-in-service
Veterans' Gateway
Veterans’ Gateway put veterans and their families in touch with the organisations best placed to help with the information, advice and support they need – from healthcare and housing to employability, finances, personal relationships and more.
Telephone: 0808 802 1212
Website: www.veteransgateway.org.uk
Essex Family Wellbeing
On behalf of Essex County Council and the NHS, Virgin Care and Barnardo’s provide a range of child and family services throughout Essex that are free at the point of delivery.
Website: https://essexfamilywellbeing.co.uk
Health Visitors
The NHS providing advice and information on Health Visitors via their website.
Website: https://eput.nhs.uk
BabyCentre
BabyCentre® — the #1 pregnancy and parenting digital resource — reaches more than 45 million mums globally each month in 9 different languages. We reach 8 in 10 new and expecting mums online in the UK.
Website: www.babycentre.co.uk
Download from: play.google.com
Download from: itunes.apple.com
North East Essex Maternity Services
We want to make sure you receive the maternity healthcare that takes account of all your health needs and preferences.
Website: www.neessexccg.nhs.uk
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: play.google.com
Download from: itunes.apple.com
Essex Sexual Health Service (CO1 1DN)
Essex Sexual Health Service provide a free, confidential service to the people of Essex regardless of sex, age, ethnic origin and sexual orientation.
Telephone: 0300 003 1212
Website: www.startswithme.org.uk
Essex Sexual Health Service
Provide CIC is leading a collaboration of organisations to deliver a service providing a full range of sexual health services for the people of Essex.
Telephone: 0300 003 1212
Website: www.essexsexualhealthservice.org.uk
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Family Planning Association
A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 020 7608 5240
Website: www.fpa.org.uk
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.
Telephone: 0300 123 7123
Facebook: www.facebook.com/PublicHealthEngland
Sound Doctor
A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.
Website:www.livewellcampaign.co.uk
Provide
Many smokers who want to quit aren’t sure where to turn, but getting advice and support from our friendly expert team will mean you are up to 4 times more likely to quit for good!
Telephone: 0300 303 9988
Website: www.essexlifestyleservice.org.uk
Living Well Essex
Smoking is the primary cause of preventable illness and death in the UK. On average, cigarette smokers die 10 years younger than non-smokers, with around 100,000 people dying every year in the UK as a result of their habit.
Website: www.livingwellessex.org
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
Leisure World
Be part of Leisure world’s comprehensive Group Fitness programme with over 100 exciting classes each week to suit all ages, levels of fitness and interest.
Website: https://colchesterleisureworld.co.uk
Sound Doctor for Weight Management Surgery
A new web based library of 300 film and audio patient information videos, designed to help people understand more about some long term conditions.
Website:www.livewellcampaign.co.uk
ACE Lifestyle
ACE Lifestyle is part of Anglian Community Enterprise (ACE) Community Interest Company and is an award winning provider of weight management programmes. All services are free to patients and follow latest national guidance..
Telephone: 0800 022 4524
Website: www.acelifestyle.org
Health And Fitness In Essex
If you live in Essex and want to learn how to get fit and lose weight then you are in luck, as Essex has many options available to you.
Website: www.essexportal.co.uk
Change 4 Life
Sports and active hobbies are a great way to get some exercise — they don’t need to take up a lot of time or money. Find out how to get started with these family-friendly activities.
Website: www.nhs.uk
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Pharmacy First
Watch our video to find out what to do when you have a common health condition.
Video: www.vimeo.com
Winter Health
Find out about common winter health conditions that can be treated with over the counter medicines.
Video: www.vimeo.com
Look after yourself
It is important we all know how to look after ourselves whether we have a self-limiting minor ailment or a long-term condition.
Website: www.neessexccg.nhs.uk
Health Review and Assessment Clinic
Health Review and Assessment Clinic
Here we can help you monitor your condition
Health Reviews
Prescriptions and medicines centre
Prescriptions and medicines centre
How can we help you?
Prescriptions
Local Pharmacies
- Asda Pharmacy
Unit 9 Turner Rise, Petrolea Close, CO4 5TU - Rowlands Pharmacy
13 Nayland Road, CO4 5EG - Tesco Instore Pharmacy
Tesco Pharmacy, Highwoods Square, CO4 9ED - Day Lewis Plc
Priory Pharmacy, 81a East Hill, CO1 2QW - Queen Street Pharmacy
12 Queen Street, CO1 2PJ