You can call the practice between 7am - 10pm every day to book appointments, obtain test results, or for general enquiries
Make or cancel appointments online
It’s easy to book or cancel an appointment with your GP or nurse online, 24 hours a day – just use our online booking system You will need a username and password, available from our reception team.
You can also download a free mobile app for this service for both Android and Apple phones and tablets.
If you’d prefer, you can always call us on 01206 314015 to make an appointment. Outside of our opening times you will need to call NHS 111.
Appointments can be booked for registered patients:
- Weekdays between 7:15am and 8.30pm
- Weekends between 10am and 4pm
Appointments are around 15 minutes long - enough time for one major or two minor problems. If you need longer, please either make a double appointment or book a number of consultations to help your doctor run their surgery on time and minimise waiting times for other patients.
Whilst our doctors attempt to see patients within 30 minutes of their booked appointment time, please be aware that on occasions due to unforeseen emergencies this may not be possible.
We also ask that you arrive in time for your booked slot. Failure to do so may result in the doctor being unable to see you and you may be asked to re-book your appointment.
No appointment is necessary for our walk-in service for minor illnesses and injuries. This service is available 7am-10pm every day, including weekends and bank holidays. Simply turn up and wait to be seen.
PLEASE NOTE: If you wish to attend as a walk-in patient after 8pm, please phone first to check we are still open for appointments. Sometimes we to stop registration prior to 10pm due to excessive demand.
Remembering your appointment
We can text you to remind you of a forthcoming appointment. If you want to use this free service, speak to our reception staff.
We can come to you
If you are housebound, very ill or elderly, we will visit you at home. Non-urgent home visits can be arranged with a few days’ notice and urgent visits will be done as quickly as possible, although your preferred doctor may not be available.
Please call before 9am to book a home visit appointment. If you require a home visit after 6.30 pm, please call NHS 111.
No longer need your appointment?
Every month over 100 appointments are missed by patients who don’t let us know in advance. This means patients in need are missing out on an appointment.
Please let us know if you no longer need your appointment. If you fail to turn up to three or more pre-arranged appointments you may be taken off our practice list.
If you think you’re likely to forget your appointment, you can ask to receive our free reminder texting service – just talk to the reception team.
From April 2017 we will be holding monthly open days and/or workshops to help you manage any long term conditions or to provide you with help and advice and training in areas such as basic life support for parents. The April open day will be focused on Carers and Learning Disabilities, if you would like further details of these events please let the service manager know by sending a message on the Send us a message page and what you would like to know more details on and we will do our best to organise the events around your demand.